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Complaint log

Texas Higher Education Coordinating Board complaint log

The newest complaints about Texas Higher Education Coordinating Board, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Mar 12, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 19, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 22, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedNo
Jun 20, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 15, 2020Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
May 8, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
May 5, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Apr 11, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 14, 2019Student loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 11, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Apr 6, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Mar 15, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Nov 29, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 7, 2018Student loansDealing with your lender or servicerKeep getting calls about your loanTXExplainedYes
May 25, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Apr 12, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 31, 2018Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedNo
Mar 26, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Mar 20, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Mar 18, 2018Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Feb 11, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 21, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 15, 2017Student loansDealing with your lender or servicerProblem with customer serviceDCExplainedYes
Mar 8, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Feb 28, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Jan 13, 2017Debt collectionDisclosure verification of debtRight to dispute notice not receivedTXExplainedYes
Sep 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Jul 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Apr 29, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Mar 3, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Jun 30, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanTXExplainedYes
Jun 20, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanTXExplainedYes
Jun 5, 2015Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
May 20, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Jan 3, 2015Student loansCan't repay my loanCan't temporarily postpone paymentsTXExplainedYes
Dec 19, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsTXExplainedYes
Nov 21, 2014Student loansDealing with my lender or servicerReceived bad information about my loanCAExplainedYes
Oct 14, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsTXExplainedNo
Jul 30, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanTXExplainedNo
Jul 29, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsTXExplainedNo
Jul 18, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedNo
Jun 23, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedNo
Dec 3, 2013Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Aug 26, 2013Student loansRepaying your loanTXExplainedYes
Jun 7, 2013Student loansGetting a loanTXExplainedYes
Mar 29, 2013Student loansRepaying your loanVAExplainedYes
Nov 9, 2012Student loansProblems when you are unable to payTNExplainedYes
Mar 28, 2012Student loansRepaying your loanNJNo timely replyNo
Mar 22, 2012Student loansRepaying your loanTXNo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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