Debt collector · complaint record
The Collection Connection complaints
Consumers have filed 29 complaints about The Collection Connection since 2015, none in the last 12 months. It answered 82.8% on time and closed 3% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 0
- Answered on time
- 82.8%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Aug 26, 2022
The Collection Connection complaints by month
The busiest month was June 2016 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Collection Connection answered all time
- Closed with non-monetary relief13.4%
- Closed with explanation2793.1%
- Closed13.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The Collection Connection complaints are about
Top The Collection Connection problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 4
- Debt was result of identity theft 4
- Debt was paid 1
- Debt was already discharged in bankruptcy and is no longer owed 1
Where The Collection Connection complaints come from
Most complaints: California (21), Nevada (2), Pennsylvania (2), Texas (2), Virginia (1).
The Collection Connection compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | The Collection ConnectionDebt collection | - | 0 | - |
Compare side by side: The Collection Connection vs Green Square · The Collection Connection vs EMoneyUSA · The Collection Connection vs Mullooly Jeffrey Rooney & Flynn · The Collection Connection vs Credit World Services
What people say about The Collection Connection
All experiencesNo experiences with The Collection Connection yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Collection Connection complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 26, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 22, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 16, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 18, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 24, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Mar 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 10, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jan 6, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 28, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about The Collection Connection
How many complaints does The Collection Connection have?
The Collection Connection has 29 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does The Collection Connection respond to complaints?
Yes. The Collection Connection answered 82.8% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Collection Connection?
The most common problems are attempts to collect debt not owed (10), cont'd attempts collect debt not owed (7), false statements or representation (4).
Is The Collection Connection legit?
The Collection Connection is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Collection Connection legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Collection Connection?
Complain to The Collection Connection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Collection Connection complaints come from?
Most come from California (21), Nevada (2), Pennsylvania (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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