Mortgage company · complaint record
The Money House complaints
Filed under THE MONEY HOUSE, INC.
Consumers have filed 14 complaints about The Money House since 2017, none in the last 12 months. It answered 78.6% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 78.6%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 4, 2021
The Money House complaints by month
The busiest month was August 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Money House answered all time
- Closed with explanation14100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The Money House complaints are about
Top The Money House problems
The Money House compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Money HouseMortgages | - | 0 | - |
Compare side by side: The Money House vs Midwest Loan Services · The Money House vs Truhome Solutions · The Money House vs NEXA Mortgage · The Money House vs Hilltop
What people say about The Money House
All experiencesNo experiences with The Money House yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Money House complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 4, 2021 | Mortgages | Closing on a mortgage | Explained |
| Mar 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 19, 2021 | Mortgages | Closing on a mortgage | Explained |
| Nov 30, 2020 | Mortgages | Closing on a mortgage | Explained |
| Nov 12, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 19, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 8, 2020 | Mortgages | Closing on a mortgage | Explained |
| Aug 20, 2020 | Mortgages | Closing on a mortgage | Explained |
| Aug 14, 2020 | Mortgages | Closing on a mortgage | Explained |
| Nov 14, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 19, 2018 | Mortgages | Struggling to pay mortgage | Explained |
Questions about The Money House
How many complaints does The Money House have?
The Money House has 14 complaints on record since February 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does The Money House respond to complaints?
Yes. The Money House answered 78.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Money House?
The most common problems are closing on a mortgage (8), applying for a mortgage or refinancing an existing mortgage (3), struggling to pay mortgage (1).
Is The Money House legit?
The Money House is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Money House legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Money House?
Complain to The Money House in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Money House complaints come from?
Most come from Puerto Rico (11), California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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