Mortgage company · complaint record
Tidewater Mortgage Services complaints
Consumers have filed 4 complaints about Tidewater Mortgage Services since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 7, 2025
Tidewater Mortgage Services complaints by month
The busiest month was September 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Tidewater Mortgage Services answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Tidewater Mortgage Services complaints are about
Top Tidewater Mortgage Services problems
Inside "Improper use of your report"
- Reporting company used your report improperly 1
Tidewater Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Tidewater Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: Tidewater Mortgage Services vs Midwest Loan Services · Tidewater Mortgage Services vs Truhome Solutions · Tidewater Mortgage Services vs NEXA Mortgage · Tidewater Mortgage Services vs Hilltop
What people say about Tidewater Mortgage Services
All experiencesNo experiences with Tidewater Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Tidewater Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 11, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Nov 24, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 8, 2020 | Mortgages | Trouble during payment process | Explained |
Questions about Tidewater Mortgage Services
How many complaints does Tidewater Mortgage Services have?
Tidewater Mortgage Services has 4 complaints on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Tidewater Mortgage Services respond to complaints?
Yes. Tidewater Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Tidewater Mortgage Services?
The most common problems are improper use of your report (1), trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Tidewater Mortgage Services legit?
Tidewater Mortgage Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Tidewater Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Tidewater Mortgage Services?
Complain to Tidewater Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Tidewater Mortgage Services complaints come from?
Most come from Virginia (2), Florida (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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