Toll Brothers against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Toll Brothers | 4 | new | 100% | 0% | 50 |
Every mortgage company ranked
Latest Toll Brothers mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | SC | Explained | Yes |
| Aug 14, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | TX | Explained | Yes |
| Apr 7, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | TX | Explained | Yes |
| Jan 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | PA | Explained | Yes |
| May 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NY | Explained | Yes |
| Jul 11, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | PA | Explained | Yes |
| Jun 17, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | NJ | Explained | Yes |
| Jun 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | - | Explained | Yes |
| May 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NC | Explained | Yes |
| May 2, 2024 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Feb 19, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | VA | Explained | Yes |
| Feb 11, 2024 | Mortgages | Trouble during payment processFees charged | NV | Explained | Yes |
| Jun 9, 2023 | Mortgages | Closing on a mortgage | PA | Explained | Yes |
| May 23, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Mar 22, 2023 | Mortgages | Closing on a mortgage | PA | Explained | Yes |
| Mar 3, 2023 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Oct 12, 2022 | Mortgages | Struggling to pay mortgage | NV | Explained | Yes |
| Sep 19, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Sep 15, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| May 19, 2021 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
| May 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Apr 5, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Sep 2, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 12, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | ID | Explained | Yes |
| Jul 1, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Oct 16, 2019 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 22, 2019 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 17, 2019 | Mortgages | Closing on a mortgage | ID | Money back | Yes |
| Jun 26, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Aug 28, 2018 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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