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Complaint log

Toll Brothers complaint log

The newest complaints about Toll Brothers, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Aug 14, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Apr 7, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jan 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingPAExplainedYes
May 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Apr 9, 2025Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsWAExplainedYes
Dec 3, 2024Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtTXExplainedYes
Jul 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPAExplainedYes
Jun 17, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingNJExplainedYes
Jun 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application process-ExplainedYes
May 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNCExplainedYes
May 2, 2024MortgagesTrouble during payment processPayment processTXExplainedYes
Feb 19, 2024MortgagesClosing on a mortgageFees or costs after closingVAExplainedYes
Feb 11, 2024MortgagesTrouble during payment processFees chargedNVExplainedYes
Jun 9, 2023MortgagesClosing on a mortgagePAExplainedYes
May 23, 2023MortgagesClosing on a mortgageTXExplainedYes
Mar 22, 2023MortgagesClosing on a mortgagePAExplainedYes
Mar 3, 2023MortgagesClosing on a mortgageCAExplainedYes
Oct 12, 2022MortgagesStruggling to pay mortgageNVExplainedYes
Sep 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Sep 15, 2022MortgagesClosing on a mortgageCAExplainedYes
May 19, 2021MortgagesClosing on a mortgageMDExplainedYes
May 16, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 7, 2021Credit reportingProblem with fraud alerts or security freezesNVExplainedYes
Apr 29, 2021Credit reportingImproper use of your report-ExplainedYes
Apr 5, 2021MortgagesClosing on a mortgageCAExplainedYes
Sep 2, 2020MortgagesClosing on a mortgageTXExplainedYes
Aug 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes
Jul 1, 2020MortgagesClosing on a mortgageTXExplainedYes
Oct 16, 2019MortgagesClosing on a mortgageFLExplainedYes
Jul 22, 2019MortgagesClosing on a mortgageFLExplainedYes
Jul 17, 2019MortgagesClosing on a mortgageIDMoney backYes
Jun 26, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Aug 28, 2018MortgagesClosing on a mortgageNJExplainedYes
Sep 27, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 19, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Apr 6, 2017MortgagesApplication, originator, mortgage brokerVAExplainedYes
Mar 20, 2017MortgagesApplication, originator, mortgage brokerILExplainedYes
Mar 8, 2017MortgagesApplication, originator, mortgage brokerPAExplainedYes
Jan 11, 2017MortgagesCredit decision / UnderwritingMDExplainedYes
Sep 23, 2016MortgagesApplication, originator, mortgage brokerCOExplainedYes
Apr 13, 2016MortgagesApplication, originator, mortgage brokerFLExplainedYes
Jan 7, 2016MortgagesApplication, originator, mortgage brokerVAExplainedYes
Jan 6, 2016MortgagesApplication, originator, mortgage brokerVAExplainedYes
Nov 18, 2015MortgagesSettlement process and costsAZExplainedYes
Mar 6, 2015MortgagesApplication, originator, mortgage brokerILExplainedYes
Jan 20, 2015MortgagesCredit decision / UnderwritingFLExplainedYes
Nov 21, 2014MortgagesSettlement process and costsNCExplainedYes
Oct 2, 2014MortgagesSettlement process and costsCAExplainedYes
Oct 2, 2014MortgagesLoan servicing, payments, escrow accountNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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