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Auto loans & leases

Total Auto Finance auto loans & leases complaints

Consumers have filed 15 complaints about Total Auto Finance's auto loans & leases, 1 in the last 12 months. Total Auto Finance answered 0% on time and closed - with relief. See the whole Total Auto Finance record.

Total Auto Finance against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Total Auto Finance1new0%-15

Every auto lender ranked

Latest Total Auto Finance auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Jun 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMDNo timely replyNo
Feb 3, 2025Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyMDExplainedYes
Jan 10, 2025Auto loans & leasesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMDExplainedYes
Jul 21, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldMDExplainedYes
Apr 22, 2024Auto loans & leasesRepossessionDeficiency balance after repossessionDCExplainedNo
Feb 14, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes
Feb 14, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanVAExplainedYes
Jan 28, 2024Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedYes
Nov 2, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanVAExplainedYes
Oct 31, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingVAExplainedYes
Oct 31, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes
Oct 7, 2023Auto loans & leasesManaging the loan or leaseProblem with the interest rateVAExplainedYes
Apr 17, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleVAExplainedYes
Oct 21, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldVAExplainedYes
May 29, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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