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Complaint log

Total Auto Finance complaint log

The newest complaints about Total Auto Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMDNo timely replyNo
Feb 3, 2025Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyMDExplainedYes
Jan 11, 2025Credit reportingProblem with fraud alerts or security freezesDCExplainedYes
Jan 10, 2025Auto loans & leasesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMDExplainedYes
Dec 19, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDCExplainedNo
Nov 15, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedNo
Sep 20, 2024Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedNo
Aug 20, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedNo
Aug 12, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedNo
Jul 21, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldMDExplainedYes
May 29, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedNo
Apr 22, 2024Auto loans & leasesRepossessionDeficiency balance after repossessionDCExplainedNo
Feb 27, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Feb 15, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Feb 14, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes
Feb 14, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanVAExplainedYes
Jan 28, 2024Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedYes
Nov 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Nov 2, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanVAExplainedYes
Oct 31, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingVAExplainedYes
Oct 31, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes
Oct 7, 2023Auto loans & leasesManaging the loan or leaseProblem with the interest rateVAExplainedYes
Apr 17, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleVAExplainedYes
Mar 29, 2023Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreVAExplainedYes
Feb 21, 2023Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Jan 31, 2023Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Oct 21, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldVAExplainedYes
Oct 17, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
May 29, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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