Credit reporting
Truist credit reporting complaints
Consumers have filed 5,456 complaints about Truist's credit reporting, 1,238 in the last 12 months (-15%). Truist answered 100% on time and closed 4% with relief. See the whole Truist record.
Truist against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Truist | 1,238 | 100% | 4% |
Latest Truist credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 19, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 15, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | In progress |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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