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Payday & personal loans

Truist payday & personal loans complaints

Consumers have filed 958 complaints about Truist's payday & personal loans, 274 in the last 12 months (+37%). Truist answered 99.6% on time and closed 11% with relief. See the whole Truist record.

Truist against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest Truist payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Payday & personal loansProblem with additional add-on products or servicesWVIn progressYes
Sep 30, 2026Payday & personal loansCharged fees or interest you didn't expectALIn progressYes
Sep 29, 2026Payday & personal loansCharged fees or interest you didn't expectVAIn progressYes
Sep 26, 2026Payday & personal loansProblem when making paymentsOHIn progressYes
Sep 25, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Sep 25, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Sep 25, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Sep 24, 2026Payday & personal loansStruggling to pay your loanMIIn progressYes
Sep 23, 2026Payday & personal loansGetting the loanTXExplainedYes
Sep 22, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Sep 22, 2026Payday & personal loansGetting the loanWIIn progressYes
Sep 21, 2026Payday & personal loansProblem with additional add-on products or servicesNYIn progressYes
Sep 21, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseSCIn progressYes
Sep 21, 2026Payday & personal loansGetting the loanTXIn progressYes
Sep 18, 2026Payday & personal loansGetting the loanCAIn progressYes
Sep 18, 2026Payday & personal loansStruggling to pay your loanMEExplainedYes
Sep 17, 2026Payday & personal loansProblem with additional add-on products or servicesTXIn progressYes
Sep 15, 2026Payday & personal loansProblem with additional add-on products or servicesVAIn progressYes
Sep 14, 2026Payday & personal loansGetting the loanFLIn progressYes
Sep 10, 2026Payday & personal loansProblem when making paymentsPAMoney backYes
Sep 9, 2026Payday & personal loansGetting the loanFLExplainedYes
Sep 8, 2026Payday & personal loansProblem with additional add-on products or servicesNHExplainedYes
Sep 8, 2026Payday & personal loansGetting the loanFLExplainedYes
Sep 6, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 5, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Sep 4, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 4, 2026Payday & personal loansGetting the loanSCIn progressYes
Sep 3, 2026Payday & personal loansCharged fees or interest you didn't expectLAMoney backYes
Sep 3, 2026Payday & personal loansCharged fees or interest you didn't expectINFixedYes
Sep 2, 2026Payday & personal loansCharged fees or interest you didn't expectDEFixedNo

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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