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Auto loans & leases

United Acceptance auto loans & leases complaints

Consumers have filed 18 complaints about United Acceptance's auto loans & leases. See the whole United Acceptance record.

United Acceptance against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13United Acceptance0new--18

Every auto lender ranked

Latest United Acceptance auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2020Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Apr 30, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLMoney backYes
Jan 14, 2020Auto loans & leasesImproper use of your reportReporting company used your report improperlyFLExplainedYes
Dec 6, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offSCExplainedYes
Aug 1, 2019Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyLAExplainedYes
Feb 12, 2019Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyGAExplainedYes
Jan 7, 2019Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldOHExplainedYes
May 10, 2018Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
May 2, 2017Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Apr 19, 2016Auto loans & leasesManaging the loan or leaseFLExplainedYes
Nov 12, 2015Auto loans & leasesTaking out the loan or leasePAExplainedYes
Jan 6, 2015Auto loans & leasesManaging the loan or leaseFLExplainedYes
Dec 11, 2014Auto loans & leasesProblems when you are unable to paySCExplainedYes
Dec 11, 2014Auto loans & leasesShopping for a loan or leaseSCExplainedYes
Sep 25, 2014Auto loans & leasesProblems when you are unable to payMOExplainedYes
Sep 20, 2014Auto loans & leasesManaging the loan or leaseKYExplainedYes
Sep 16, 2014Auto loans & leasesProblems when you are unable to paySCExplainedYes
Apr 6, 2014Auto loans & leasesManaging the loan or leaseGAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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