Auto loans & leases
United Acceptance auto loans & leases complaints
Consumers have filed 18 complaints about United Acceptance's auto loans & leases. See the whole United Acceptance record.
United Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Acceptance | 0 | - | - |
Latest United Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 12, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 30, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Jan 14, 2020 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 6, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 1, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 12, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 7, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 10, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 2, 2017 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 19, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Nov 12, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jan 6, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Dec 11, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Dec 11, 2014 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Sep 25, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Sep 20, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Sep 16, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 6, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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