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Debt collector · complaint record

United Acceptance complaints

Consumers have filed 51 complaints about United Acceptance since 2014, none in the last 12 months. It answered 90.2% on time and closed 6% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
51

Since January 2014

Last 12 months
0

new vs the year before

Answered on time
90.2%

Industry: 96.5%

Closed with relief
6%

Typical debt collector: 24%

Last 30 days
0

Newest: Nov 14, 2020

Rank
-

United Acceptance complaints by month

The busiest month was January 2018 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How United Acceptance answered all time

  • Closed with monetary relief12%
  • Closed with non-monetary relief23.9%
  • Closed with explanation4894.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What United Acceptance complaints are about

  • Debt collection2345%
  • Auto loans & leases1835%
  • Credit reporting816%
  • Payday & personal loans24%

Top United Acceptance problems

Inside "Incorrect information on your report"

  • Account status incorrect 3
  • Information belongs to someone else 3
  • Old information reappears or never goes away 2
  • Account information incorrect 2

Where United Acceptance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (11), Florida (8), South Carolina (6), Texas (6), North Carolina (4).

United Acceptance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8United AcceptanceDebt collection-0new90.2%6%-

Compare side by side: United Acceptance vs Green Square · United Acceptance vs EMoneyUSA · United Acceptance vs Mullooly Jeffrey Rooney & Flynn · United Acceptance vs Credit World Services

What people say about United Acceptance

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Latest United Acceptance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 14, 2020Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Sep 4, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
Aug 12, 2020Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Aug 7, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
May 26, 2020Debt collectionAttempts to collect debt not owedDebt was paidSCExplainedYes
May 2, 2020Payday & personal loansIncorrect information on your reportInformation belongs to someone elseFLFixedYes
Apr 30, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLMoney backYes
Jan 14, 2020Auto loans & leasesImproper use of your reportReporting company used your report improperlyFLExplainedYes
Dec 6, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offSCExplainedYes
Aug 22, 2019Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Aug 16, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Aug 1, 2019Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyLAExplainedYes

Questions about United Acceptance

How many complaints does United Acceptance have?

United Acceptance has 51 complaints on record since January 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does United Acceptance respond to complaints?

Yes. United Acceptance answered 90.2% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with United Acceptance?
Is United Acceptance legit?

United Acceptance is a real company with a public complaint record: consumers have complained about it 51 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Acceptance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against United Acceptance?

Complain to United Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most United Acceptance complaints come from?

Most come from Georgia (11), Florida (8), South Carolina (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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