Complaint log
United Auto Acceptance complaint log
The newest complaints about United Auto Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 25, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 3, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 25, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 22, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 13, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 10, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 26, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Feb 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 17, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Fixed |
| Nov 9, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Aug 30, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 17, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 20, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 9, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 14, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 25, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 9, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 15, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 16, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 7, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 19, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 2, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 26, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 7, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Mar 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 3, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 12, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 12, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 13, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 25, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 24, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 22, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 13, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 19, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 6, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 26, 2018 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Sep 6, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 18, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 22, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 2, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 29, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works