Auto loans & leases
United Bankshares auto loans & leases complaints
Consumers have filed 7 complaints about United Bankshares's auto loans & leases, 1 in the last 12 months. United Bankshares answered 100% on time and closed 0% with relief. See the whole United Bankshares record.
United Bankshares against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Bankshares | 1 | 100% | 0% |
Latest United Bankshares auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 19, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 10, 2024 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Dec 5, 2023 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jan 29, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 19, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 17, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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