United Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | United Mortgage | 5 | new | 100% | 25% | 32 |
Every mortgage company ranked
Latest United Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | In progress | Yes |
| Aug 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| Aug 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | SC | Explained | Yes |
| May 27, 2026 | Mortgages | Trouble during payment processInterest rate | NY | Explained | Yes |
| Apr 22, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | NY | Fixed | Yes |
| Nov 4, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NY | Explained | Yes |
| Jun 10, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| May 23, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NY | Explained | Yes |
| May 6, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NY | Money back | Yes |
| Jan 19, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | NY | Explained | Yes |
| Oct 20, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NY | Fixed | Yes |
| Jun 29, 2022 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jun 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Apr 21, 2022 | Mortgages | Closing on a mortgage | NY | Explained | Yes |
| Jan 20, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 14, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Apr 26, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 23, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Nov 19, 2020 | Mortgages | Closing on a mortgage | NY | Money back | Yes |
| Jan 22, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jan 9, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Sep 21, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 17, 2018 | Mortgages | Struggling to pay mortgage | SC | Explained | Yes |
| Jun 5, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Dec 28, 2017 | Mortgages | Closing on a mortgage | NY | Explained | Yes |
| Jan 31, 2017 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Oct 14, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| May 3, 2016 | Mortgages | Application, originator, mortgage broker | NJ | Closed | Yes |
| Dec 16, 2015 | Mortgages | Application, originator, mortgage broker | FL | Closed | Yes |
| Oct 4, 2015 | Mortgages | Application, originator, mortgage broker | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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