Mortgage company · complaint record
United Pacific Bank complaints
Consumers have filed 8 complaints about United Pacific Bank since 2012, none in the last 12 months. It answered 62.5% on time and closed 50% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 62.5%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since March 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 11, 2016
United Pacific Bank complaints by month
The busiest month was March 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Pacific Bank answered all time
- Closed with monetary relief450%
- Closed with explanation450%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top United Pacific Bank problems
Where United Pacific Bank complaints come from
Most complaints: Alabama (2), California (1), Florida (1), Louisiana (1), Maryland (1).
United Pacific Bank compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | United Pacific BankMortgages | - | 0 | - |
Compare side by side: United Pacific Bank vs Midwest Loan Services · United Pacific Bank vs Truhome Solutions · United Pacific Bank vs NEXA Mortgage · United Pacific Bank vs Hilltop
What people say about United Pacific Bank
All experiencesNo experiences with United Pacific Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Pacific Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 11, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jul 24, 2013 | Mortgages | Settlement process and costs | Explained |
| Jun 24, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Apr 1, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jan 25, 2013 | Mortgages | Settlement process and costs | Money back |
| Nov 21, 2012 | Mortgages | Loan modification,collection,foreclosure | Money back |
| Aug 14, 2012 | Mortgages | Loan modification,collection,foreclosure | Money back |
| Mar 22, 2012 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about United Pacific Bank
How many complaints does United Pacific Bank have?
United Pacific Bank has 8 complaints on record since March 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does United Pacific Bank respond to complaints?
Yes. United Pacific Bank answered 62.5% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with United Pacific Bank?
The most common problems are loan modification,collection,foreclosure (3), application, originator, mortgage broker (3), settlement process and costs (2).
Is United Pacific Bank legit?
United Pacific Bank is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Pacific Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against United Pacific Bank?
Complain to United Pacific Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Pacific Bank complaints come from?
Most come from Alabama (2), California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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