United Security Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | United Security Financial | 0 | new | - | - | 35 |
Every mortgage company ranked
Latest United Security Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | CA | Explained | Yes |
| Jul 12, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Mar 23, 2017 | Mortgages | Application, originator, mortgage broker | AZ | Explained | Yes |
| Mar 17, 2017 | Mortgages | Loan servicing, payments, escrow account | VA | Explained | Yes |
| Aug 31, 2016 | Mortgages | Loan servicing, payments, escrow account | PA | Explained | No |
| Aug 8, 2016 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
| Jul 6, 2016 | Mortgages | Settlement process and costs | UT | Explained | Yes |
| Jul 2, 2016 | Mortgages | Settlement process and costs | UT | Explained | No |
| Jun 27, 2016 | Mortgages | Loan servicing, payments, escrow account | GA | Explained | No |
| Jun 16, 2016 | Mortgages | Settlement process and costs | UT | Money back | Yes |
| May 27, 2016 | Mortgages | Loan servicing, payments, escrow account | SC | Explained | Yes |
| Apr 11, 2016 | Mortgages | Loan servicing, payments, escrow account | DE | Explained | Yes |
| Mar 6, 2016 | Mortgages | Loan servicing, payments, escrow account | AZ | Explained | Yes |
| Mar 5, 2016 | Mortgages | Credit decision / Underwriting | PA | Explained | Yes |
| Feb 12, 2016 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
| Jan 19, 2016 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | No |
| Nov 20, 2015 | Mortgages | Loan servicing, payments, escrow account | NV | Explained | No |
| Nov 17, 2015 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Oct 21, 2015 | Mortgages | Loan modification,collection,foreclosure | MI | Fixed | Yes |
| Oct 21, 2015 | Mortgages | Loan servicing, payments, escrow account | NV | Explained | Yes |
| Oct 9, 2015 | Mortgages | Loan servicing, payments, escrow account | SC | Explained | Yes |
| Sep 11, 2015 | Mortgages | Loan modification,collection,foreclosure | NC | Explained | Yes |
| Sep 11, 2015 | Mortgages | Loan modification,collection,foreclosure | NC | Explained | Yes |
| Sep 10, 2015 | Mortgages | Loan servicing, payments, escrow account | CA | Fixed | Yes |
| Aug 25, 2015 | Mortgages | Loan servicing, payments, escrow account | ME | Explained | Yes |
| Jul 2, 2015 | Mortgages | Loan modification,collection,foreclosure | UT | Explained | Yes |
| Jun 22, 2015 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | Yes |
| May 22, 2015 | Mortgages | Loan servicing, payments, escrow account | CA | Fixed | Yes |
| Apr 29, 2015 | Mortgages | Loan servicing, payments, escrow account | AL | Money back | Yes |
| Apr 29, 2015 | Mortgages | Loan servicing, payments, escrow account | GA | Fixed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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