Complaint log
United Student Aid Funds complaint log
The newest complaints about United Student Aid Funds, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 12, 2018 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 22, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 14, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 14, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 23, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 13, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 29, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 26, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 23, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 16, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 14, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 12, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 31, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 20, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 20, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 17, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 16, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 31, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 30, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 23, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 17, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 10, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jun 20, 2018 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 15, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 11, 2018 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 25, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 21, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 14, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 20, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 18, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 8, 2018 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 7, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 28, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 22, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 19, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 17, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 28, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 23, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 21, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 10, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 8, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 22, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 21, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 16, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 15, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works