Complaint log
Universal Acceptance complaint log
The newest complaints about Universal Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 28, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 17, 2024 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| May 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 26, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Apr 27, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Apr 1, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 12, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 10, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 17, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 17, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 14, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 30, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 29, 2024 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jan 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 19, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jan 8, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 7, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 4, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 12, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 4, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 16, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 24, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Fixed |
| Sep 23, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Sep 16, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 23, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 4, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 14, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 13, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 6, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 3, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 30, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 22, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 18, 2023 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Apr 18, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 3, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 29, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 20, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 18, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Mar 16, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 11, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 7, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 26, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 21, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Dec 14, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 11, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 26, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 23, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 12, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works