Complaint log
Universal Acceptance complaint log
The newest complaints about Universal Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 28, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 28, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Aug 22, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Aug 19, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 17, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2025 | Auto loans & leases | Getting a loan or leaseDid not receive car title | Explained |
| Jul 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 12, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jun 4, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jun 2, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 31, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| May 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 25, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 24, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 18, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Apr 24, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 23, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 13, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 12, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 24, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 22, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Mar 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 2, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 17, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Feb 10, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 27, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 26, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 21, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jan 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Money back |
| Jan 12, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jan 6, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jan 3, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 31, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Dec 30, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Dec 19, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 9, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 10, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Nov 8, 2024 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 4, 2024 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 30, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 23, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 23, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 7, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works