Complaint log
Universal Payment complaint log
The newest complaints about Universal Payment, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Feb 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Feb 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jan 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jan 10, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Dec 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Dec 27, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| Dec 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Oct 29, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 21, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Oct 1, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Sep 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Sep 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 31, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 25, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | No timely reply |
| Jun 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| May 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Apr 30, 2025 | Debt relief & credit repair | Problem with customer service | No timely reply |
| Apr 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Apr 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Mar 26, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Mar 17, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Sep 15, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Aug 30, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 28, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Aug 3, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| Jul 28, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jul 22, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jun 6, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| May 24, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Dec 18, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 26, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Aug 28, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 6, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 18, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 13, 2023 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 8, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jun 25, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Jun 15, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| May 20, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Apr 24, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Mar 7, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Nov 1, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 27, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 27, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works