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Complaint log

Upstart complaint log

The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Jul 20, 2026Payday & personal loansStruggling to pay your loanUTExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectNHExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysORExplainedYes
Jul 20, 2026Payday & personal loansGetting the loanNJExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftWIExplainedYes
Jul 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jul 16, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportAccount information incorrectARExplainedYes
Jul 16, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jul 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 15, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Jul 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 14, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitTXExplainedYes
Jul 14, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNJExplainedYes
Jul 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jul 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes
Jul 13, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Jul 13, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionPAExplainedYes
Jul 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jul 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 12, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Jul 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jul 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jul 11, 2026Payday & personal loansProblem when making paymentsHIExplainedYes
Jul 11, 2026MortgagesIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 11, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jul 11, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Jul 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jul 10, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Jul 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 9, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Jul 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKYExplainedYes
Jul 8, 2026Payday & personal loansStruggling to pay your loanNJExplainedYes
Jul 8, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offARExplainedYes
Jul 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jul 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jul 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jul 7, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jul 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Jul 7, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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