Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Upstart complaint log

The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Aug 4, 2026Payday & personal loansReceived a loan you didn't apply forGAExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportPersonal information incorrectKYExplainedYes
Aug 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 31, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jul 31, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Jul 31, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Jul 31, 2026Payday & personal loansProblem with the payoff process at the end of the loanORExplainedYes
Jul 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Jul 31, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 31, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Jul 31, 2026Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youNVExplainedYes
Jul 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Jul 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Jul 30, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNYExplainedYes
Jul 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Jul 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 29, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Jul 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedKSExplainedYes
Jul 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Jul 27, 2026Payday & personal loansGetting the loanOHExplainedYes
Jul 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Jul 27, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursINExplainedYes
Jul 27, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNCExplainedYes
Jul 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jul 26, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Jul 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Jul 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Jul 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursARExplainedYes
Jul 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jul 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyKYExplainedYes
Jul 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 24, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 23, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 22, 2026Payday & personal loansGetting the loanNYExplainedYes
Jul 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftORExplainedYes
Jul 21, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience