Complaint log
Upward Financial complaint log
The newest complaints about Upward Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 13, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 13, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Jul 31, 2026 | Money transfers & apps | Other service problem | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jun 23, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Jun 22, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Jun 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| May 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Feb 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Fixed |
| Feb 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Fixed |
| Jan 24, 2026 | Credit cards | Closing your accountCan't close your account | Fixed |
| Jan 7, 2026 | Debt relief & credit repair | Problem with customer service | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works