Complaint log
USAA complaint log
The newest complaints about USAA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 2, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Sep 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 2, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 2, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Sep 1, 2026 | Money transfers & apps | Fraud or scam | Money back |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 1, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 1, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 1, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 1, 2026 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Sep 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Aug 31, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 31, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 31, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 31, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Aug 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Aug 30, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Aug 29, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 29, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 29, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Fixed |
| Aug 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 29, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | Explained |
| Aug 29, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Aug 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Aug 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 28, 2026 | Money transfers & apps | Other service problem | Explained |
| Aug 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 28, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 27, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 27, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works