Mortgage company · complaint record
Victory Mortgage complaints
Filed under VICTORY MORTGAGE, LLC
Consumers have filed 4 complaints about Victory Mortgage since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 33% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- #365 of 595
Since April 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 31, 2025
Most complained-about mortgage lenders & servicers
Victory Mortgage complaints by month
The busiest month was April 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Victory Mortgage answered all time
- Closed with monetary relief125%
- Closed with explanation250%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Victory Mortgage complaints are about
Top Victory Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Loan estimate or other related disclosures 1
Victory Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Victory MortgageMortgages | - | 1 | - |
Compare side by side: Victory Mortgage vs Midwest Loan Services · Victory Mortgage vs Truhome Solutions · Victory Mortgage vs NEXA Mortgage · Victory Mortgage vs Hilltop
What people say about Victory Mortgage
All experiencesNo experiences with Victory Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Victory Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | No timely reply |
| Mar 20, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 21, 2021 | Mortgages | Closing on a mortgage | Money back |
| Apr 10, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Victory Mortgage
How many complaints does Victory Mortgage have?
Victory Mortgage has 4 complaints on record since April 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Victory Mortgage respond to complaints?
Yes. Victory Mortgage answered 0% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Victory Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1), application, originator, mortgage broker (1).
Is Victory Mortgage legit?
Victory Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Victory Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Victory Mortgage?
Complain to Victory Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Victory Mortgage complaints come from?
Most come from Ohio (2), Indiana (1), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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