Virginia Housing Development Authority against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Virginia Housing Development Authority | 16 | new | 100% | 0% | 91 |
Every mortgage company ranked
Latest Virginia Housing Development Authority mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 4, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| Aug 25, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| Jun 14, 2023 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Mar 17, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Jan 10, 2023 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Nov 8, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Aug 29, 2022 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Jul 22, 2022 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Jun 8, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | VA | Explained | Yes |
| Mar 13, 2022 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Feb 7, 2022 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Jan 27, 2022 | Mortgages | Incorrect information on your reportAccount information incorrect | VA | Explained | Yes |
| Jul 8, 2021 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Jun 1, 2021 | Mortgages | Trouble during payment process | - | Explained | Yes |
| May 16, 2021 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Mar 30, 2020 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Dec 6, 2019 | Mortgages | Struggling to pay mortgage | - | Explained | No |
| Mar 6, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Jun 29, 2018 | Mortgages | Trouble during payment process | - | Explained | No |
| Mar 14, 2018 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Mar 1, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | VA | Explained | Yes |
| Jan 10, 2018 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Dec 3, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Oct 16, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Oct 9, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Aug 30, 2017 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Aug 29, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Aug 18, 2017 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jul 31, 2017 | Mortgages | Closing on a mortgage | VA | Explained | No |
| May 8, 2017 | Mortgages | Trouble during payment process | VA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Virginia Housing Development Authority
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