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Virginia Housing Development Authority mortgages complaints

Consumers have filed 91 complaints about Virginia Housing Development Authority's mortgages, 16 in the last 12 months. Virginia Housing Development Authority answered 100% on time and closed 0% with relief. See the whole Virginia Housing Development Authority record.

Virginia Housing Development Authority against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Virginia Housing Development Authority16new100%0%91

Every mortgage company ranked

Latest Virginia Housing Development Authority mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Sep 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Aug 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Aug 18, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Aug 17, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Aug 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefVAExplainedYes
Jul 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Jun 17, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Jun 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
May 23, 2026MortgagesTrouble during payment processPayment processVAExplainedYes
May 19, 2026MortgagesTrouble during payment processFees chargedVAExplainedYes
May 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Apr 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Dec 28, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Nov 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Oct 19, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Jun 15, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefVAExplainedYes
Jun 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Apr 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Mar 13, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Mar 3, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Jan 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresVAExplainedYes
Oct 3, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefVAExplainedYes
Sep 17, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Apr 10, 2024MortgagesTrouble during payment processPayment processVAExplainedYes
Apr 1, 2024MortgagesImproper use of your reportReporting company used your report improperlyVAExplainedYes
Nov 13, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
Oct 4, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Sep 21, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)VAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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