Mortgage company · complaint record
Virginia Housing Development Authority complaints
Consumers have filed 113 complaints about Virginia Housing Development Authority since 2011, 21 of them in the last 12 months (+75% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 113
- Last 12 months
- 21
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #87 of 595
Since December 2011
+75% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 6, 2026
Most complained-about mortgage lenders & servicers
Virginia Housing Development Authority complaints by month
The busiest month was August 2026 (5 complaints). Complaints in the last 12 months are up 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Virginia Housing Development Authority answered all time
- Closed with monetary relief32.7%
- Closed with explanation10996.5%
- Closed10.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Virginia Housing Development Authority complaints are about
Top Virginia Housing Development Authority problems
Inside "Struggling to pay mortgage"
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 7
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 3
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 3
- Foreclosure 1
Where Virginia Housing Development Authority complaints come from
Most complaints: Virginia (106), Georgia (1), North Carolina (1), New York (1).
Virginia Housing Development Authority compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Virginia Housing Development AuthorityMortgages | - | 21 | - |
Compare side by side: Virginia Housing Development Authority vs Midwest Loan Services · Virginia Housing Development Authority vs Truhome Solutions · Virginia Housing Development Authority vs NEXA Mortgage · Virginia Housing Development Authority vs Hilltop
What people say about Virginia Housing Development Authority
All experiencesNo experiences with Virginia Housing Development Authority yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Virginia Housing Development Authority complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 17, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 12, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Virginia Housing Development Authority
How many complaints does Virginia Housing Development Authority have?
Virginia Housing Development Authority has 113 complaints on record since December 2011, including 21 in the last 12 months and 2 in the last 30 days. That makes it number 1,049 of every company by complaints this year.
Does Virginia Housing Development Authority respond to complaints?
Yes. Virginia Housing Development Authority answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Virginia Housing Development Authority?
The most common problems are struggling to pay mortgage (25), trouble during payment process (24), incorrect information on your report (15).
Is Virginia Housing Development Authority legit?
Virginia Housing Development Authority is a real company with a public complaint record: consumers have complained about it 113 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Virginia Housing Development Authority legit? for the signals, red flags and how to protect yourself.
Are complaints about Virginia Housing Development Authority going up or down?
Up. There were 21 complaints in the last 12 months against 12 in the 12 before (+75%). See every month.
How do I file a complaint against Virginia Housing Development Authority?
Complain to Virginia Housing Development Authority in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Virginia Housing Development Authority complaints come from?
Most come from Virginia (106), Georgia (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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