Crypto platform · complaint record
Webull Pay complaints
Filed under WEBULL PAY HOLDINGS (US) INC
Consumers have filed 17 complaints about Webull Pay since 2024, 3 of them in the last 12 months (-75% on the year before). It answered 100% on time and closed 33% with relief for the customer. The most common problem is other transaction problem. It is the 25th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- #25 of 51
Since June 2024
-75% vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: May 31, 2026
Most complained-about crypto exchanges & apps
Webull Pay complaints by month
The busiest month was April 2025 (3 complaints). Complaints in the last 12 months are down 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Webull Pay answered all time
- Closed with non-monetary relief15.9%
- Closed with explanation1694.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Webull Pay complaints are about
Top Webull Pay problems
Where Webull Pay complaints come from
Most complaints: Florida (3), Virginia (2), New York (2), Iowa (2), Maryland (1).
Webull Pay compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | Webull PayCrypto | - | 3 | - |
Compare side by side: Webull Pay vs Winklevoss Exchange · Webull Pay vs Kraken · Webull Pay vs Foris DAX · Webull Pay vs BAM Management US
What people say about Webull Pay
All experiencesNo experiences with Webull Pay yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Webull Pay complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 31, 2026 | Crypto | Other service problem | Fixed |
| Mar 13, 2026 | Crypto | Other transaction problem | Explained |
| Dec 29, 2025 | Crypto | Other transaction problem | Explained |
| Nov 5, 2025 | Crypto | Other transaction problem | Explained |
| Oct 7, 2025 | Crypto | Money was not available when promised | Explained |
| Sep 23, 2025 | Crypto | Other service problem | Explained |
| Jul 14, 2025 | Crypto | Money was not available when promised | Explained |
| May 6, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Apr 15, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 10, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 4, 2025 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Feb 13, 2025 | Crypto | Money was not available when promised | Explained |
Questions about Webull Pay
How many complaints does Webull Pay have?
Webull Pay has 17 complaints on record since June 2024, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Webull Pay respond to complaints?
Yes. Webull Pay answered 100% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Webull Pay?
The most common problems are other transaction problem (7), other service problem (2), money was not available when promised (4).
Is Webull Pay legit?
Webull Pay is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Webull Pay legit? for the signals, red flags and how to protect yourself.
Are complaints about Webull Pay going up or down?
Down. There were 3 complaints in the last 12 months against 12 in the 12 before (-75%). See every month.
How do I file a complaint against Webull Pay?
Complain to Webull Pay in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Webull Pay complaints come from?
Most come from Florida (3), Virginia (2), New York (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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