Auto lender · complaint record
Whitestone Financial complaints
Filed under Whitestone Financial Holdings LLC
Consumers have filed 9 complaints about Whitestone Financial since 2015, none in the last 12 months. It answered 44.4% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 44.4%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 16, 2023
Whitestone Financial complaints by month
The busiest month was March 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Whitestone Financial answered all time
- Closed with explanation666.7%
- Untimely response333.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Whitestone Financial complaints are about
Top Whitestone Financial problems
Inside "Incorrect information on your report"
- Personal information incorrect 1
- Information is missing that should be on the report 1
- Old information reappears or never goes away 1
Where Whitestone Financial complaints come from
Most complaints: North Carolina (6), Virginia (1), Florida (1), Illinois (1).
Whitestone Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Whitestone FinancialAuto loans & leases | - | 0 | - |
Compare side by side: Whitestone Financial vs The Savings Group · Whitestone Financial vs AC AutoPay LLC, Denver, CO Branch · Whitestone Financial vs CARS Acquisition · Whitestone Financial vs EA Holdings
What people say about Whitestone Financial
All experiencesNo experiences with Whitestone Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Whitestone Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 16, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| May 23, 2022 | Credit reporting | Incorrect information on your reportPersonal information incorrect | No timely reply |
| Aug 3, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | No timely reply |
| Mar 20, 2018 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Dec 1, 2017 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 18, 2017 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 26, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 7, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Mar 7, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Questions about Whitestone Financial
How many complaints does Whitestone Financial have?
Whitestone Financial has 9 complaints on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Whitestone Financial respond to complaints?
Yes. Whitestone Financial answered 44.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Whitestone Financial?
The most common problems are incorrect information on your report (3), managing the loan or lease (1), took or threatened to take negative or legal action (1).
Is Whitestone Financial legit?
Whitestone Financial is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Whitestone Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Whitestone Financial?
Complain to Whitestone Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Whitestone Financial complaints come from?
Most come from North Carolina (6), Virginia (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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