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Complaint log

Wise complaint log

The newest complaints about Wise, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Jan 4, 2026Money transfers & appsOther transaction problem-ExplainedYes
Jan 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Jan 3, 2026Money transfers & appsFraud or scamTXExplainedYes
Jan 2, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferVAExplainedYes
Dec 31, 2025Money transfers & appsOther transaction problem-ExplainedYes
Dec 30, 2025Money transfers & appsMoney was not available when promisedNJExplainedYes
Dec 30, 2025Money transfers & appsOther transaction problemVAExplainedYes
Dec 29, 2025Money transfers & appsMoney was not available when promisedUTExplainedYes
Dec 26, 2025Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Dec 26, 2025Bank accountsManaging an accountProblem accessing accountNYExplainedYes
Dec 26, 2025Money transfers & appsOther service problemFLExplainedYes
Dec 26, 2025Bank accountsManaging an accountProblem making or receiving payments-ExplainedYes
Dec 25, 2025Money transfers & appsFraud or scamGAExplainedYes
Dec 23, 2025Money transfers & appsOther transaction problemRIExplainedYes
Dec 23, 2025Money transfers & appsConfusing or misleading advertising or marketing-ExplainedYes
Dec 22, 2025Money transfers & appsOther transaction problemCAExplainedYes
Dec 21, 2025Money transfers & appsFraud or scamFLExplainedYes
Dec 21, 2025Money transfers & appsFraud or scam-ExplainedYes
Dec 20, 2025Money transfers & appsFraud or scamSDExplainedYes
Dec 17, 2025Money transfers & appsFraud or scamPAExplainedYes
Dec 17, 2025Money transfers & appsOther service problemNYExplainedNo
Dec 17, 2025Money transfers & appsOther service problemDCExplainedYes
Dec 17, 2025Money transfers & appsOther transaction problemVAExplainedYes
Dec 16, 2025Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Dec 15, 2025Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Dec 15, 2025Money transfers & appsMoney was not available when promisedCAExplainedYes
Dec 15, 2025Money transfers & appsOther transaction problemTXExplainedYes
Dec 15, 2025Money transfers & appsConfusing or misleading advertising or marketingFLExplainedNo
Dec 14, 2025Money transfers & appsOther transaction problemMDExplainedYes
Dec 13, 2025Money transfers & appsMoney was not available when promisedTXExplainedYes
Dec 12, 2025Money transfers & appsFraud or scamNYExplainedYes
Dec 12, 2025Bank accountsManaging an accountDeposits and withdrawalsDEExplainedYes
Dec 10, 2025Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Dec 10, 2025Money transfers & appsFraud or scamTXExplainedYes
Dec 10, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountWAExplainedYes
Dec 9, 2025Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Dec 8, 2025Money transfers & appsOther service problemKSExplainedYes
Dec 5, 2025Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Dec 4, 2025Money transfers & appsFraud or scamFLExplainedYes
Dec 4, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedNo
Dec 3, 2025Bank accountsClosing an accountCompany closed your accountMTExplainedYes
Dec 3, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes
Dec 3, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountDEExplainedYes
Dec 2, 2025Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Dec 2, 2025Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Dec 2, 2025Money transfers & appsOther service problemALExplainedYes
Dec 1, 2025Money transfers & appsWrong amount charged or receivedMOExplainedYes
Dec 1, 2025Bank accountsManaging an accountBanking errors-ExplainedYes
Nov 30, 2025Bank accountsClosing an accountCompany closed your accountTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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