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Complaint log

Wise complaint log

The newest complaints about Wise, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 7, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Mar 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Mar 5, 2026Money transfers & appsFraud or scamFLExplainedNo
Mar 5, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
Mar 4, 2026CryptoOther transaction problemNCExplainedYes
Mar 4, 2026Money transfers & appsConfusing or missing disclosures-ExplainedYes
Mar 4, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Mar 3, 2026Bank accountsClosing an accountCompany closed your accountWAExplainedYes
Mar 2, 2026CryptoOther transaction problemTNExplainedYes
Mar 2, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Mar 1, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Feb 28, 2026Money transfers & appsOther transaction problemFLExplainedYes
Feb 27, 2026Money transfers & appsOther transaction problemNYExplainedYes
Feb 27, 2026Money transfers & appsOther transaction problem-ExplainedYes
Feb 27, 2026Money transfers & appsUnexpected or other feesWYExplainedYes
Feb 27, 2026Bank accountsManaging an accountProblem making or receiving paymentsVAExplainedYes
Feb 26, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Feb 26, 2026Money transfers & appsFraud or scamTXExplainedYes
Feb 26, 2026Money transfers & appsIncorrect exchange rateCAExplainedYes
Feb 25, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Feb 25, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Feb 25, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Feb 24, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Feb 24, 2026Money transfers & appsMoney was not available when promisedNYExplainedNo
Feb 24, 2026Money transfers & appsConfusing or missing disclosures-ExplainedYes
Feb 20, 2026Money transfers & appsOther transaction problemGAExplainedYes
Feb 20, 2026Bank accountsManaging an accountDeposits and withdrawalsWYExplainedYes
Feb 20, 2026Money transfers & appsFraud or scamCAExplainedYes
Feb 19, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Feb 18, 2026Money transfers & appsOther transaction problemMDExplainedYes
Feb 18, 2026Money transfers & appsOther transaction problemNCExplainedYes
Feb 16, 2026Money transfers & appsOther transaction problemILExplainedYes
Feb 14, 2026Money transfers & appsOther service problemNJExplainedYes
Feb 13, 2026CryptoOther transaction problemCAExplainedYes
Feb 13, 2026Money transfers & appsFraud or scamMIExplainedYes
Feb 13, 2026Money transfers & appsOther transaction problemNYExplainedYes
Feb 12, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Feb 12, 2026Money transfers & appsConfusing or missing disclosuresTXExplainedYes
Feb 11, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Feb 10, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 6, 2026Bank accountsManaging an accountProblem making or receiving payments-ExplainedYes
Feb 6, 2026Money transfers & appsOther transaction problemHIExplainedYes
Feb 5, 2026Money transfers & appsOther transaction problemUTExplainedNo
Feb 5, 2026Money transfers & appsFraud or scamCAExplainedYes
Feb 5, 2026Money transfers & appsProblem with customer serviceIAExplainedYes
Feb 5, 2026Money transfers & appsOther transaction problemCAExplainedYes
Feb 2, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Feb 1, 2026Money transfers & appsUnauthorized transactions or other transaction problemWYExplainedYes
Jan 31, 2026Money transfers & appsOther transaction problemNJExplainedYes
Jan 30, 2026Money transfers & appsUnexpected or other feesFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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