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Complaint log

Xoom complaint log

The newest complaints about Xoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 1, 2023Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Dec 19, 2022Money transfers & appsOther transaction problemMAExplainedYes
Dec 19, 2022Money transfers & appsOther transaction problemNMMoney backYes
Nov 24, 2022Money transfers & appsOther service problemKSExplainedYes
Nov 9, 2022Money transfers & appsMoney was not available when promisedCAExplainedYes
Nov 9, 2022Money transfers & appsOther service problemPAExplainedYes
Oct 19, 2022Money transfers & appsOther transaction problemNJFixedYes
Sep 30, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Aug 30, 2022Money transfers & appsProblem with customer serviceNJExplainedYes
Aug 29, 2022Money transfers & appsOther transaction problemAZExplainedYes
Jun 4, 2022Money transfers & appsMoney was not available when promisedILExplainedYes
Jun 2, 2022Money transfers & appsUnauthorized transactions or other transaction problemCAFixedYes
May 27, 2022Money transfers & appsFraud or scamCTFixedYes
May 25, 2022Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
May 24, 2022Money transfers & appsMoney was not available when promisedCAExplainedYes
Mar 26, 2022Money transfers & appsFraud or scamMOFixedYes
Feb 4, 2022Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jan 28, 2022Money transfers & appsMoney was not available when promisedNYMoney backYes
Jan 24, 2022Money transfers & appsFraud or scamMDFixedYes
Jan 19, 2022Money transfers & appsOther transaction problemNYExplainedYes
Jan 17, 2022Money transfers & appsMoney was not available when promisedCAMoney backYes
Dec 1, 2021Money transfers & appsOther service problemTXExplainedYes
Oct 29, 2021Money transfers & appsOther transaction problemNJMoney backYes
Oct 28, 2021Money transfers & appsOther transaction problem-ExplainedYes
Oct 21, 2021Money transfers & appsOther transaction problemILMoney backYes
Oct 19, 2021Money transfers & appsOther transaction problemMAExplainedYes
Oct 14, 2021Money transfers & appsOther transaction problemAZExplainedYes
Sep 21, 2021Money transfers & appsUnauthorized transactions or other transaction problemCAFixedYes
Sep 3, 2021Money transfers & appsFraud or scamGAExplainedYes
Sep 3, 2021Bank accountsManaging an accountFunds not handled or disbursed as instructedNVExplainedYes
Sep 2, 2021Debt collectionCommunication tacticsFrequent or repeated callsPAFixedYes
Aug 21, 2021Money transfers & appsMoney was not available when promisedCAMoney backYes
Aug 18, 2021Money transfers & appsOther transaction problemDCExplainedYes
Aug 16, 2021Money transfers & appsMoney was not available when promisedFLFixedYes
Aug 12, 2021Money transfers & appsFraud or scamFLFixedYes
Aug 6, 2021Money transfers & appsOther transaction problemNCFixedYes
Aug 6, 2021Debt collectionCommunication tacticsFrequent or repeated callsAEFixedYes
Aug 3, 2021Money transfers & appsMoney was not available when promised-ExplainedYes
Aug 2, 2021Money transfers & appsMoney was not available when promisedPAFixedYes
Jul 27, 2021Money transfers & appsOther transaction problemGAExplainedYes
Jul 22, 2021Money transfers & appsMoney was not available when promisedPAMoney backYes
Jul 21, 2021Money transfers & appsMoney was not available when promisedTXExplainedYes
Jul 16, 2021Money transfers & appsOther transaction problemORExplainedYes
Jul 15, 2021Money transfers & appsOther transaction problemTXExplainedYes
Jul 7, 2021Money transfers & appsOther transaction problemWAMoney backYes
Jun 12, 2021Money transfers & appsOther transaction problemCAExplainedYes
May 24, 2021Money transfers & appsMoney was not available when promisedNCMoney backYes
May 19, 2021Money transfers & appsMoney was not available when promisedNYFixedYes
May 17, 2021Money transfers & appsFraud or scamALExplainedYes
May 17, 2021Money transfers & appsOther service problemNJFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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