Crypto platform · complaint record
Zap Solutions complaints
Filed under Zap Solutions, Inc.
Consumers have filed 27 complaints about Zap Solutions since 2024, 10 of them in the last 12 months (-41% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is fraud or scam. It is the 14th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 27
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #14 of 51
Since November 2024
-41% vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Jul 9, 2026
Most complained-about crypto exchanges & apps
Zap Solutions complaints by month
The busiest month was July 2025 (3 complaints). Complaints in the last 12 months are down 41% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Zap Solutions answered all time
- Closed with monetary relief13.7%
- Closed with explanation2696.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Zap Solutions complaints are about
Top Zap Solutions problems
Where Zap Solutions complaints come from
Most complaints: Florida (10), Massachusetts (4), California (4), Georgia (2), Texas (2).
Zap Solutions compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | Zap SolutionsCrypto | - | 10 | - |
Compare side by side: Zap Solutions vs Winklevoss Exchange · Zap Solutions vs Kraken · Zap Solutions vs Foris DAX · Zap Solutions vs BAM Management US
What people say about Zap Solutions
All experiencesNo experiences with Zap Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Zap Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 9, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jul 3, 2026 | Crypto | Fraud or scam | Explained |
| Jun 10, 2026 | Crypto | Fraud or scam | Explained |
| Apr 18, 2026 | Crypto | Fraud or scam | Explained |
| Mar 29, 2026 | Crypto | Money was not available when promised | Explained |
| Mar 19, 2026 | Crypto | Other transaction problem | Explained |
| Feb 25, 2026 | Crypto | Other transaction problem | Explained |
| Jan 27, 2026 | Crypto | Fraud or scam | Explained |
| Jan 5, 2026 | Crypto | Money was not available when promised | Explained |
| Dec 29, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Oct 30, 2025 | Crypto | Other transaction problem | Explained |
| Oct 13, 2025 | Money transfers & apps | Fraud or scam | Explained |
Questions about Zap Solutions
How many complaints does Zap Solutions have?
Zap Solutions has 27 complaints on record since November 2024, including 10 in the last 12 months and 0 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Zap Solutions respond to complaints?
Yes. Zap Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Zap Solutions?
The most common problems are fraud or scam (11), other transaction problem (9), money was not available when promised (3).
Is Zap Solutions legit?
Zap Solutions is a real company with a public complaint record: consumers have complained about it 27 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zap Solutions legit? for the signals, red flags and how to protect yourself.
Are complaints about Zap Solutions going up or down?
Down. There were 10 complaints in the last 12 months against 17 in the 12 before (-41%). See every month.
How do I file a complaint against Zap Solutions?
Complain to Zap Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Zap Solutions complaints come from?
Most come from Florida (10), Massachusetts (4), California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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