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Payday & personal loans

Zip Co US payday & personal loans complaints

Consumers have filed 259 complaints about Zip Co US's payday & personal loans, 177 in the last 12 months (+293%). Zip Co US answered 96.6% on time and closed 0% with relief. See the whole Zip Co US record.

Zip Co US against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Zip Co US177+293%96.6%0%259

Every lender ranked

Latest Zip Co US payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Sep 18, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Sep 17, 2026Payday & personal loansGetting the loanNYExplainedYes
Sep 17, 2026Payday & personal loansGetting the loanALExplainedYes
Sep 17, 2026Payday & personal loansCharged fees or interest you didn't expectNVIn progressYes
Sep 16, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Sep 14, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Sep 12, 2026Payday & personal loansConfusing or missing disclosuresCAExplainedYes
Sep 12, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 10, 2026Payday & personal loansGetting a line of creditTNExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsWIExplainedYes
Sep 8, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Sep 5, 2026Payday & personal loansProblem with additional add-on products or servicesSCExplainedYes
Sep 4, 2026Payday & personal loansGetting the loanTXExplainedYes
Sep 3, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 3, 2026Payday & personal loansProblem when making paymentsMEExplainedYes
Sep 1, 2026Payday & personal loansProblem with additional add-on products or servicesARExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsIAExplainedYes
Aug 31, 2026Payday & personal loansCharged fees or interest you didn't expectTXIn progressYes
Aug 31, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 31, 2026Payday & personal loansGetting a line of creditGAExplainedYes
Aug 28, 2026Payday & personal loansGetting a line of creditOKExplainedYes
Aug 28, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 25, 2026Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Aug 23, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 21, 2026Payday & personal loansGetting the loanCAExplainedYes
Aug 21, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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