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Payday & personal loans

Zip Co US payday & personal loans complaints

Consumers have filed 259 complaints about Zip Co US's payday & personal loans, 177 in the last 12 months (+293%). Zip Co US answered 96.6% on time and closed 0% with relief. See the whole Zip Co US record.

Zip Co US against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Zip Co US177+293%96.6%0%259

Every lender ranked

Latest Zip Co US payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 16, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Aug 13, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Aug 12, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Aug 12, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Aug 8, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
Aug 2, 2026Payday & personal loansProblem when making payments-ExplainedYes
Aug 1, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jul 29, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Jul 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanWIExplainedYes
Jul 24, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jul 21, 2026Payday & personal loansProblem with fraud alerts or security freezesNVExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jul 20, 2026Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Jul 20, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jul 12, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Jul 11, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jul 11, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 11, 2026Payday & personal loansGetting the loanTXExplainedYes
Jul 9, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Jul 7, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 7, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jul 4, 2026Payday & personal loansProblem when making paymentsINExplainedYes
Jul 4, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 3, 2026Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayARExplainedYes
Jul 3, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 2, 2026Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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