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Debt collector · complaint record

Apelles complaints

Consumers have filed 214 complaints about Apelles since 2013, 43 of them in the last 12 months (-14% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
214

Since July 2013

Last 12 months
43

-14% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 20, 2026

Rank
#343 of 1,963

Most complained-about debt collectors

Apelles complaints by month

The busiest month was January 2025 (9 complaints). Complaints in the last 12 months are down 14% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Apelles answered last 12 months

  • Closed with explanation43100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend14/15-14% vs last year

What Apelles complaints are about

  • Debt collection19390%
  • Credit reporting167%
  • Bank accounts31%
  • Auto loans & leases10.5%
  • Debt relief & credit repair10.5%

Top Apelles problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 51
  • Debt was result of identity theft 20
  • Debt was paid 7

Where Apelles complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (28), California (27), Florida (24), Texas (17), Illinois (12).

Apelles compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Express CollectionsDebt collection5944-8%100%2%C
2Grant Mercantile AgencyDebt collection4944+76%100%2%D
3ATG CreditDebt collection3843-17%95.3%0%D
4Specialized Collection SystemsDebt collection943+43%90.7%0%F
5Selip & StylianouDebt collection5943-9%100%2%C
6HF HoldingsDebt collection943+34%86%2%F
7Tennessee Credit ManagementDebt collection4543+95%100%0%D
8ApellesDebt collection5943-14%100%0%C

Compare side by side: Apelles vs Express Collections · Apelles vs Grant Mercantile Agency · Apelles vs ATG Credit · Apelles vs Specialized Collection Systems

What people say about Apelles

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Latest Apelles complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Sep 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Sep 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Sep 3, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedYes
Aug 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNEExplainedYes
Aug 27, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Aug 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Aug 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Aug 25, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes

Questions about Apelles

How many complaints does Apelles have?

Apelles has 214 complaints on record since July 2013, including 43 in the last 12 months and 1 in the last 30 days. That makes it number 722 of every company by complaints this year.

Does Apelles respond to complaints?

Yes. Apelles answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).

What do people complain about most with Apelles?
Is Apelles legit?

Apelles is a real company with a public complaint record: consumers have complained about it 214 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Apelles legit? for the signals, red flags and how to protect yourself.

Are complaints about Apelles going up or down?

Down. There were 43 complaints in the last 12 months against 50 in the 12 before (-14%). See every month.

How do I file a complaint against Apelles?

Complain to Apelles in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Apelles complaints come from?

Most come from Georgia (28), California (27), Florida (24). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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