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Debt collector · complaint record

: 1st Class Agency complaints

Consumers have filed 51 complaints about : 1st Class Agency since 2020, none in the last 12 months. It answered 98% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
51

Since September 2020

Last 12 months
0

new vs the year before

Answered on time
98%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 28, 2025

Rank
-

: 1st Class Agency complaints by month

The busiest month was January 2025 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How : 1st Class Agency answered all time

  • Closed with explanation51100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What : 1st Class Agency complaints are about

Top : 1st Class Agency problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 15
  • Debt was result of identity theft 5
  • Debt was paid 4

Where : 1st Class Agency complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Massachusetts (13), Florida (10), Georgia (4), New Jersey (4), Texas (3).

: 1st Class Agency compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8: 1st Class AgencyDebt collection-0new98%0%-

Compare side by side: : 1st Class Agency vs Green Square · : 1st Class Agency vs EMoneyUSA · : 1st Class Agency vs Mullooly Jeffrey Rooney & Flynn · : 1st Class Agency vs Credit World Services

What people say about : 1st Class Agency

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Latest : 1st Class Agency complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 28, 2025Debt relief & credit repairCharged upfront or unexpected feesARExplainedYes
Jan 13, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNHExplainedYes
Jan 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Jan 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jan 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Dec 26, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Dec 14, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 4, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Oct 30, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Oct 7, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeNJExplainedYes
Sep 25, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Aug 2, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes

Questions about : 1st Class Agency

How many complaints does : 1st Class Agency have?

: 1st Class Agency has 51 complaints on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.

Does : 1st Class Agency respond to complaints?

Yes. : 1st Class Agency answered 98% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with : 1st Class Agency?
Is : 1st Class Agency legit?

: 1st Class Agency is a real company with a public complaint record: consumers have complained about it 51 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is : 1st Class Agency legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against : 1st Class Agency?

Complain to : 1st Class Agency in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most : 1st Class Agency complaints come from?

Most come from Massachusetts (13), Florida (10), Georgia (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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