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Complaint log

Access Group complaint log

The newest complaints about Access Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 21, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceMOExplainedYes
Oct 3, 2014Debt collectionImproper contact or sharing of infoContacted me after I asked not toFLExplainedYes
Oct 1, 2014Student loansCan't repay my loanCan't get flexible payment optionsMEExplainedYes
Sep 22, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsNYExplainedYes
Sep 16, 2014Student loansCan't repay my loanCan't get flexible payment optionsOHExplainedYes
Aug 22, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Aug 14, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledOHExplainedYes
Jul 17, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledNDExplainedYes
Jun 26, 2014Debt collectionCommunication tacticsThreatened to take legal actionORExplainedYes
Jun 6, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceNYExplainedYes
Jun 5, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsCAExplainedYes
Jun 5, 2014Student loansCan't repay my loanCan't get flexible payment optionsNHExplainedYes
Apr 30, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsTXExplainedYes
Apr 29, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Apr 28, 2014Debt collectionImproper contact or sharing of infoContacted employer after asked not toMNExplainedYes
Mar 7, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Mar 7, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Feb 26, 2014Student loansCan't repay my loanCan't get flexible payment optionsILExplainedYes
Feb 21, 2014Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyRIExplainedYes
Dec 28, 2013Student loansDealing with my lender or servicerHaving problems with customer serviceMOExplainedYes
Dec 28, 2013Student loansDealing with my lender or servicerHaving problems with customer serviceMOExplainedYes
Oct 24, 2013Student loansRepaying your loanMDExplainedYes
Aug 27, 2013Student loansProblems when you are unable to payPAExplainedYes
Aug 15, 2013Student loansRepaying your loanMIExplainedYes
Aug 2, 2013Student loansProblems when you are unable to payNYExplainedYes
Jul 29, 2013Student loansProblems when you are unable to payNYExplainedYes
Jul 18, 2013Student loansProblems when you are unable to payILExplainedYes
Jul 1, 2013Student loansProblems when you are unable to payCAExplainedYes
Jun 20, 2013Student loansRepaying your loanCAExplainedYes
Jun 3, 2013Student loansProblems when you are unable to payALExplainedYes
Mar 19, 2013Student loansProblems when you are unable to payCAExplainedYes
Feb 20, 2013Student loansGetting a loanOHExplainedYes
Jan 30, 2013Student loansProblems when you are unable to payPAExplainedYes
Dec 14, 2012Student loansProblems when you are unable to payDCExplainedYes
Nov 9, 2012Student loansProblems when you are unable to payDCExplainedYes
Oct 30, 2012Student loansProblems when you are unable to payMAExplainedYes
Aug 9, 2012Student loansRepaying your loanVAExplainedYes
Jul 16, 2012Student loansRepaying your loanNCExplainedYes
Jun 19, 2012Student loansProblems when you are unable to payNHExplainedYes
Jun 19, 2012Student loansProblems when you are unable to payCAExplainedYes
Jun 15, 2012Student loansRepaying your loanOHExplainedYes
Jun 8, 2012Student loansProblems when you are unable to payFLExplainedYes
May 18, 2012Student loansRepaying your loanGAExplainedYes
May 15, 2012Student loansProblems when you are unable to payMIExplainedYes
Apr 16, 2012Student loansRepaying your loanNJExplainedYes
Apr 2, 2012Student loansRepaying your loanDCExplainedYes
Apr 1, 2012Student loansProblems when you are unable to payTXExplainedYes
Mar 30, 2012Student loansGetting a loanMIExplainedYes
Mar 7, 2012Student loansProblems when you are unable to payNHExplainedYes
Mar 5, 2012Student loansRepaying your loanMNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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