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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jun 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
Jun 11, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialGAExplainedYes
Jun 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jun 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMDExplainedYes
Jun 9, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jun 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Jun 7, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you instead of your attorneyTXExplainedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCFixedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jun 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jun 4, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOHExplainedYes
Jun 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Jun 2, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Jun 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYFixedYes
May 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
May 29, 2026Credit cardsGetting a credit cardApplication deniedVAExplainedYes
May 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCFixedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNCExplainedYes
May 28, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsAZExplainedYes
May 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
May 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
May 25, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYMoney backYes
May 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 24, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
May 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
May 22, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 22, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 22, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitTNExplainedYes
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
May 22, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
May 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXFixedYes
May 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
May 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
May 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
May 19, 2026Payday & personal loansProblem when making paymentsIDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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