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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
Jul 9, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jul 9, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Jul 8, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAMoney backYes
Jul 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jul 7, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jul 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYFixedYes
Jul 6, 2026Payday & personal loansCharged fees or interest you didn't expectFLMoney backYes
Jul 6, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Jul 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payFLExplainedYes
Jul 5, 2026Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeMSExplainedYes
Jul 3, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 3, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXFixedYes
Jul 2, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageIDExplainedYes
Jul 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAFixedYes
Jun 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Jun 29, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Jun 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 27, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jun 27, 2026Payday & personal loansProblem when making paymentsNYMoney backYes
Jun 26, 2026Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Jun 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAMoney backYes
Jun 25, 2026Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsCOExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportOKExplainedYes
Jun 24, 2026Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jun 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jun 23, 2026Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Jun 22, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jun 22, 2026Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Jun 21, 2026Credit cardsOther features, terms, or problemsOther problemMIExplainedYes
Jun 20, 2026Payday & personal loansProblem when making paymentsWVExplainedYes
Jun 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jun 19, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Jun 19, 2026Payday & personal loansIncorrect information on your reportPersonal information incorrectTXExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 19, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtPAExplainedYes
Jun 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jun 18, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jun 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jun 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Jun 16, 2026Debt collectionCommunication tacticsFrequent or repeated callsINExplainedYes
Jun 16, 2026Payday & personal loansGetting the loanOHFixedYes
Jun 16, 2026Payday & personal loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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