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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 19, 2026Payday & personal loansGetting the loanCOExplainedYes
May 19, 2026Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
May 19, 2026Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
May 19, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedAZExplainedYes
May 19, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
May 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
May 18, 2026Payday & personal loansGetting the loanNEExplainedYes
May 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
May 17, 2026Payday & personal loansCharged fees or interest you didn't expectTXMoney backYes
May 17, 2026Payday & personal loansProblem when making paymentsLAExplainedYes
May 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidTNExplainedYes
May 16, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectGAExplainedYes
May 15, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMAExplainedYes
May 15, 2026Payday & personal loansReceived a loan you didn't apply forOHExplainedYes
May 14, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNCExplainedYes
May 13, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
May 13, 2026Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
May 13, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNCExplainedYes
May 13, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNHExplainedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
May 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
May 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
May 11, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageMOExplainedYes
May 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountGAExplainedYes
May 11, 2026Credit cardsFees or interestCharged too much interestILExplainedYes
May 9, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
May 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
May 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXMoney backYes
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAFixedYes
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMOExplainedYes
May 8, 2026Payday & personal loansProblem when making paymentsOHMoney backYes
May 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
May 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
May 6, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitTXExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseHIExplainedYes
May 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
May 3, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialNVExplainedYes
May 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
May 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
May 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
May 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
May 1, 2026Payday & personal loansProblem when making paymentsCTExplainedYes
May 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAMoney backYes
Apr 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMDExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Apr 30, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 29, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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