Mortgages
Acra Intermediate mortgages complaints
Consumers have filed 119 complaints about Acra Intermediate's mortgages, 40 in the last 12 months. Acra Intermediate answered 97.5% on time and closed 23% with relief. See the whole Acra Intermediate record.
Acra Intermediate against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Acra Intermediate | 40 | 97.5% | 23% |
Latest Acra Intermediate mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Sep 3, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 24, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Money back |
| Jul 6, 2026 | Mortgages | Trouble during payment processFees charged | Money back |
| Jul 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| May 30, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| May 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 13, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| May 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 10, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 8, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 26, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 18, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Fixed |
| Mar 5, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 20, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 2, 2026 | Mortgages | Trouble during payment processFees charged | Fixed |
| Jan 27, 2026 | Mortgages | Trouble during payment processFees charged | Fixed |
| Jan 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 21, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Acra Intermediate
No comments yet. Start the conversation - questions are welcome too.