Payment company · complaint record
Aero Payments complaints
Filed under Aero Payments, Inc.
Consumers have filed 10 complaints about Aero Payments since 2025, 10 of them in the last 12 months. It answered 80% on time and closed 0% with relief for the customer. The most common problem is other transaction problem. It is the 28th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 10
- Answered on time
- 80%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #28 of 72
Since November 2025
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Oct 26, 2026
Most complained-about payment apps & money transfer services
Aero Payments complaints by month
The busiest month was October 2026 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aero Payments answered all time
- Closed with explanation10100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Aero Payments complaints are about
Top Aero Payments problems
Where Aero Payments complaints come from
Most complaints: Florida (2), Minnesota (1), Missouri (1), New Jersey (1), Nevada (1).
Aero Payments compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Aero PaymentsMoney transfers & apps | - | 10 | - |
Compare side by side: Aero Payments vs Ria Envia · Aero Payments vs Bill.Com · Aero Payments vs Global Tel*Link · Aero Payments vs Airtm
What people say about Aero Payments
All experiencesNo experiences with Aero Payments yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aero Payments complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 17, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 13, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 8, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Sep 24, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 4, 2026 | Money transfers & apps | Other service problem | Explained |
| Jul 14, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jun 26, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Dec 26, 2025 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Nov 29, 2025 | Money transfers & apps | Fraud or scam | Explained |
Questions about Aero Payments
How many complaints does Aero Payments have?
Aero Payments has 10 complaints on record since November 2025, including 10 in the last 12 months and 2 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Aero Payments respond to complaints?
Yes. Aero Payments answered 80% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Aero Payments?
The most common problems are other transaction problem (3), fraud or scam (2), unauthorized transactions or other transaction problem (2).
Is Aero Payments legit?
Aero Payments is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aero Payments legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Aero Payments?
Complain to Aero Payments in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aero Payments complaints come from?
Most come from Florida (2), Minnesota (1), Missouri (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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