Debt collector · complaint record
Afni complaints
Filed under AFNI INC.
Consumers have filed 5,047 complaints about Afni since 2013, 90 of them in the last 12 months (+2% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 5,047
- Last 12 months
- 90
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 5
- Rank
- #216 of 1,963
Since April 2013
+2% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 10, 2026
Most complained-about debt collectors
Afni complaints by month
The busiest month was March 2017 (89 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Afni answered last 12 months
- Closed with explanation90100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15+2% vs last year
What Afni complaints are about
Top Afni problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 983
- Debt was result of identity theft 400
- Debt was paid 241
- Debt was already discharged in bankruptcy and is no longer owed 35
Where Afni complaints come from
Most complaints: Florida (621), California (569), Texas (566), Georgia (460), Illinois (248).
Afni compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | JDJ InvestmentsDebt collection | 40 | 92 | D |
| 2 | Consumer Collection ManagementDebt collection | 10 | 92 | F |
| 3 | Scott Fetzer Financial GroupDebt collection | 50 | 91 | C |
| 4 | CAC FinancialDebt collection | 7 | 90 | F |
| 5 | Professional FinanceDebt collection | 43 | 90 | D |
| 6 | AfniDebt collection | 55 | 90 | C |
| 7 | Johnson Mark P.CDebt collection | 10 | 89 | F |
| 8 | S & S RecoveryDebt collection | 45 | 89 | D |
Compare side by side: Afni vs JDJ Investments · Afni vs Consumer Collection Management · Afni vs Scott Fetzer Financial Group · Afni vs CAC Financial
What people say about Afni
All experiencesNo experiences with Afni yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Afni complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 13, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Afni
How many complaints does Afni have?
Afni has 5,047 complaints on record since April 2013, including 90 in the last 12 months and 5 in the last 30 days. That makes it number 497 of every company by complaints this year.
Does Afni respond to complaints?
Yes. Afni answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Afni?
The most common problems are attempts to collect debt not owed (1,659), false statements or representation (312), communication tactics (227).
Is Afni legit?
Afni is a real company with a public complaint record: consumers have complained about it 5,047 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Afni legit? for the signals, red flags and how to protect yourself.
Are complaints about Afni going up or down?
Roughly level. There were 90 complaints in the last 12 months against 88 in the 12 before (+2%). See every month.
How do I file a complaint against Afni?
Complain to Afni in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Afni complaints come from?
Most come from Florida (621), California (569), Texas (566). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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