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Debt collector · complaint record

CAC Financial complaints

Consumers have filed 378 complaints about CAC Financial since 2013, 90 of them in the last 12 months (+34% on the year before). It answered 90% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.

Poor response record. How it works

Complaints on record
378

Since June 2013

Last 12 months
90

+34% vs the year before

Answered on time
90%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 24, 2026

Rank
#216 of 1,963

Most complained-about debt collectors

CAC Financial complaints by month

The busiest month was December 2025 (16 complaints). Complaints in the last 12 months are up 34% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How CAC Financial answered last 12 months

  • Closed with explanation90100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4590% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend7/15+34% vs last year

What CAC Financial complaints are about

Top CAC Financial problems last 12 months

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 41
  • Threatened to sue you for very old debt 1

Where CAC Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oklahoma (120), Texas (107), Louisiana (23), Florida (17), Alabama (16).

CAC Financial compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1JDJ InvestmentsDebt collection4092+171%98.9%0%D
2Consumer Collection ManagementDebt collection1092+5%85.9%0%F
3Scott Fetzer Financial GroupDebt collection5091+52%100%0%C
4AfniDebt collection5590+2%100%0%C
5Professional FinanceDebt collection4390+20%92.2%30%D
6CAC FinancialDebt collection790+34%90%0%F
7Johnson Mark P.CDebt collection1089+5%61.8%0%F
8S & S RecoveryDebt collection4589+107%100%0%D

Compare side by side: CAC Financial vs JDJ Investments · CAC Financial vs Consumer Collection Management · CAC Financial vs Scott Fetzer Financial Group · CAC Financial vs Afni

What people say about CAC Financial

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Latest CAC Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Sep 25, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationINExplainedYes
Sep 24, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Sep 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOKExplainedYes
Sep 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Sep 22, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOKExplainedYes
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Sep 8, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOKExplainedNo
Sep 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes

Questions about CAC Financial

How many complaints does CAC Financial have?

CAC Financial has 378 complaints on record since June 2013, including 90 in the last 12 months and 2 in the last 30 days. That makes it number 497 of every company by complaints this year.

Does CAC Financial respond to complaints?

Yes. CAC Financial answered 90% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 7/100 (grade F).

What do people complain about most with CAC Financial?
Is CAC Financial legit?

CAC Financial is a real company with a public complaint record: consumers have complained about it 378 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CAC Financial legit? for the signals, red flags and how to protect yourself.

Are complaints about CAC Financial going up or down?

Up. There were 90 complaints in the last 12 months against 67 in the 12 before (+34%). See every month.

How do I file a complaint against CAC Financial?

Complain to CAC Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most CAC Financial complaints come from?

Most come from Oklahoma (120), Texas (107), Louisiana (23). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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