Mortgage company · complaint record
Alameda Mortgage complaints
Filed under ALAMEDA MORTGAGE CORPORATION
Consumers have filed 34 complaints about Alameda Mortgage since 2020, 5 of them in the last 12 months. It answered 80% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 34
- Last 12 months
- 5
- Answered on time
- 80%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #193 of 595
Since September 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 22, 2026
Most complained-about mortgage lenders & servicers
Alameda Mortgage complaints by month
The busiest month was January 2023 (15 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Alameda Mortgage answered all time
- Closed with monetary relief12.9%
- Closed with explanation3397.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Alameda Mortgage complaints are about
Top Alameda Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 2
- Application denials 1
- Trying to communicate with the company to fix an issue with the application process 1
Where Alameda Mortgage complaints come from
Most complaints: California (30), Illinois (1), Arizona (1), Oregon (1), Nevada (1).
Alameda Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Alameda MortgageMortgages | - | 5 | - |
Compare side by side: Alameda Mortgage vs Midwest Loan Services · Alameda Mortgage vs Truhome Solutions · Alameda Mortgage vs NEXA Mortgage · Alameda Mortgage vs Hilltop
What people say about Alameda Mortgage
All experiencesNo experiences with Alameda Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Alameda Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 22, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 12, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 12, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 13, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 11, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Money back |
| May 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Nov 16, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Alameda Mortgage
How many complaints does Alameda Mortgage have?
Alameda Mortgage has 34 complaints on record since September 2020, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Alameda Mortgage respond to complaints?
Yes. Alameda Mortgage answered 80% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Alameda Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (14), trouble during payment process (8), struggling to pay mortgage (3).
Is Alameda Mortgage legit?
Alameda Mortgage is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Alameda Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Alameda Mortgage?
Complain to Alameda Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Alameda Mortgage complaints come from?
Most come from California (30), Illinois (1), Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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