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Complaint log

Albert complaint log

The newest complaints about Albert, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 6, 2026Payday & personal loansCan't stop withdrawals from your bank accountINExplainedYes
Jun 4, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountTXExplainedYes
Jun 4, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jun 3, 2026Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
May 29, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 29, 2026Bank accountsManaging an accountProblem accessing accountWVExplainedYes
May 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
May 27, 2026Bank accountsManaging an accountProblem making or receiving paymentsFLExplainedYes
May 26, 2026Payday & personal loansProblem with additional add-on products or servicesNMExplainedYes
May 25, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
May 23, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountFLExplainedYes
May 22, 2026CryptoOther transaction problemGAExplainedYes
May 19, 2026Payday & personal loansCan't stop withdrawals from your bank accountMIExplainedYes
May 18, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMEExplainedYes
May 18, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
May 15, 2026Payday & personal loansUnexpected feesVAExplainedYes
May 14, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNYExplainedYes
May 14, 2026Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
May 11, 2026Payday & personal loansCan't contact lender or servicerNCExplainedYes
May 7, 2026Payday & personal loansGetting a line of creditPAExplainedYes
May 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
May 4, 2026Bank accountsClosing an accountCan't close your accountNYExplainedYes
May 3, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCAExplainedYes
May 2, 2026Bank accountsClosing an accountCan't close your accountFLExplainedYes
May 2, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 2, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNYExplainedYes
May 1, 2026Money transfers & appsUnexpected or other feesDEExplainedYes
Apr 30, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNCExplainedYes
Apr 29, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Apr 29, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCAExplainedYes
Apr 28, 2026Bank accountsManaging an accountBanking errorsCAExplainedYes
Apr 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Apr 28, 2026Payday & personal loansUnexpected feesGAExplainedYes
Apr 27, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Apr 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Apr 23, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Apr 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Apr 21, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNMExplainedYes
Apr 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Apr 21, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Apr 18, 2026Payday & personal loansCan't stop withdrawals from your bank accountFLExplainedYes
Apr 15, 2026Payday & personal loansIssues with repaymentTXExplainedYes
Apr 11, 2026Money transfers & appsUnauthorized transactions or other transaction problemMEExplainedYes
Apr 8, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferWAExplainedYes
Apr 8, 2026Money transfers & appsUnexpected or other feesFLExplainedYes
Apr 8, 2026Bank accountsClosing an accountFees charged for closing accountVAExplainedYes
Apr 8, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountALExplainedYes
Apr 6, 2026Bank accountsClosing an accountFunds not received from closed accountNCExplainedYes
Apr 6, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYExplainedYes
Apr 4, 2026Payday & personal loansUnexpected feesMOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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