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Complaint log

Albert complaint log

The newest complaints about Albert, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 4, 2026Bank accountsClosing an accountCan't close your accountOKExplainedYes
Apr 2, 2026Money transfers & appsOther transaction problemILExplainedYes
Mar 31, 2026Money transfers & appsFraud or scamGAExplainedYes
Mar 31, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Mar 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Mar 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Mar 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Mar 25, 2026Payday & personal loansIssues with repaymentMDExplainedYes
Mar 25, 2026Debt relief & credit repairProblem with customer serviceFLExplainedYes
Mar 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Mar 20, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Mar 13, 2026Bank accountsClosing an accountCan't close your accountCOExplainedYes
Mar 13, 2026Money transfers & appsUnexpected or other feesWIExplainedYes
Mar 12, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Mar 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Mar 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Mar 7, 2026Bank accountsClosing an accountCan't close your accountMNExplainedYes
Mar 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Feb 27, 2026Payday & personal loansConfusing or misleading advertising or marketingNJExplainedYes
Feb 26, 2026Money transfers & appsFraud or scamCAExplainedYes
Feb 26, 2026Money transfers & appsUnauthorized transactions or other transaction problemMNExplainedYes
Feb 25, 2026Bank accountsClosing an accountCan't close your accountPAExplainedYes
Feb 18, 2026Money transfers & appsUnauthorized transactions or other transaction problemMOExplainedYes
Feb 17, 2026Bank accountsManaging an accountProblem making or receiving paymentsFLExplainedYes
Feb 16, 2026Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Feb 14, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Feb 13, 2026Bank accountsClosing an accountCan't close your accountGAExplainedYes
Feb 10, 2026Debt relief & credit repairUnauthorized withdrawals or chargesFLExplainedYes
Feb 6, 2026Payday & personal loansCan't stop withdrawals from your bank accountFLExplainedYes
Feb 6, 2026Payday & personal loansUnexpected feesGAExplainedYes
Feb 4, 2026Money transfers & appsUnexpected or other feesMAExplainedYes
Jan 31, 2026Bank accountsClosing an accountCan't close your accountOHExplainedYes
Jan 29, 2026Money transfers & appsFraud or scamNYExplainedYes
Jan 27, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountDEExplainedYes
Jan 27, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountVAExplainedYes
Jan 26, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNMExplainedYes
Jan 25, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Jan 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jan 11, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Jan 9, 2026Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Jan 8, 2026Credit reportingProblem with fraud alerts or security freezesARExplainedYes
Jan 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Jan 8, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountMDExplainedYes
Jan 8, 2026Bank accountsClosing an accountCan't close your accountAZExplainedYes
Jan 7, 2026Payday & personal loansCan't stop withdrawals from your bank accountVAExplainedYes
Jan 5, 2026Bank accountsManaging an accountProblem making or receiving paymentsAZExplainedYes
Jan 4, 2026Money transfers & appsConfusing or missing disclosuresMIExplainedYes
Jan 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletKSExplainedYes
Jan 2, 2026Money transfers & appsProblem adding moneyVAExplainedYes
Jan 1, 2026Payday & personal loansIssues with repaymentSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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